Contoh kasus :
Ada beberapa invoice yang dikeluarkan Eksporter misalkan 4 invoices, tapi bank importer hanya transfer pembayaran L/C untuk 2 invoices saja padahal keempatnya sudah dikirimkan ke bank importer dan sudah jatuh tempo. Maka isi surat yang bisa eksporter sampaikan kepada Importer adalah :
RE : Outstanding Payment
Dear Mr. Ray,
After checking with our bank, we are sorry to inform you that they received the payment in the amount of US $ 80,000.00. As for the other payment, our bank informed us that they haven’t received any until today. Please kindly ask your bank when they transferred the payment to our bank. We need the exact date of transfer so that we can check with our bank easily. Following is the detailed information of the outstanding payment:
Doc No. Sending Doc Amount
We do appreciate your kind attention and cooperation. Looking forward to hearing from you.