Eksporter sudah berulang kali mengingatkan importer untuk melunasi pembayaran dan sudah dijawab akan dilunasi jika barang sudah tiba di tempat Importer. Tetapi, meskipun sesuai ETA (Estimate Time Arrival) sudah berlalu 3 hari belum juga ada informasi dari importer. Maka, perlu nih, eksporter mengingatkan. Isi suratnya bisa seperti ini :
Dear Mr. Ray,
Through this letter, we would like to bring to your attention again regarding the release payment in the amount of USD 30,000.00 You said before that you would release the payment after the goods arrived in ……… (name of country). It is 03/Sep/09 today and we believe the goods should have safely arrived in ….. (name of country). We would appreciate it very much if you could inform us the exact date when you are going to release the payment. We believe you must be aware of our reason. We feel it unnecessary to keep on telling you why you should release the payment immediately.
Awaiting your soonest reply.