Hi, kalau yang ini contoh surat permintaan maaf dari Eksporter karena salah belum memasukkan kedalam kalkulasi intern data pembayaran importer. Sekalian langsung juga minta bukti kalau sudah bayar ya. Ok.
Dear Mr. Ray,
Thank you for your reply and your schedule of the payment. We understand that you have transferred 40% Down Payment of Proforma Invoice No. XXX and we already kept it in your account. We would like to ask for your apology for our mistake of the calculation. Enclosed is the exact calculation of the payment (P2).
Thank you for your kind cooperation and please kindly fax/email us your transfer note if you have done it.